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August 20.2025
3 Minutes Read

Hexaware's Innovative Agentic AI Academy: Future of AI Agents Unveiled

Agentic AI concept, close-up of AI chip on circuit board.

Hexaware Embraces Agentic AI: What It Means for the Future

In a move that illustrates the rapidly evolving landscape of artificial intelligence, Hexaware Technologies has launched the Agentic AI Academy in partnership with upGrad. This initiative is the latest phase in Hexaware's workforce development strategy, designed to prepare its employees for the future of work in an AI-driven economy.

The Impetus Behind the Academy

Hexaware’s commitment to AI education stems from a two-year investment in generative AI programs, which has successfully seen 95 percent of its workforce complete training in GenAI fundamentals. With the introduction of the Agentic AI Academy, employees are set to dive deeper, developing expertise in agentic AI — a type of AI that not only automates tasks but collaborates and makes decisions alongside human workers.

Why Agentic AI Matters

In the words of Hexaware's Chief Operating Officer, Vinod Chandran, “Agentic technologies are becoming fundamental to how enterprises operate.” The shift from simple automation to intelligent orchestration will redefine roles and create a demand for professionals skilled in these transformative technologies. As organizations increasingly rely on AI agents to deliver outcomes, having a workforce attuned to these changes becomes indispensable.

A New Era of Collaboration with AI Agents

As technology advances, the nature of work changes. Satyajith Mundakkal, Chief Technology Officer at Hexaware, emphasizes this move from mere automation to deeper engagement: “We’re moving from automation to intelligent orchestration, where agents collaborate, decide, and deliver outcomes.” This evolving landscape not only enhances operational efficiency but also requires employees to possess a unique blend of technical proficiency and creative problem-solving capabilities.

Immediate Impact on Operations

Hexaware has reported tangible benefits from the initial training, with participants already engaging in agentic assignments. This hands-on experience is crucial, as it allows employees to apply their learning in real-world scenarios, bolstering their confidence and honing their skills.

Future Predictions: The Nurturing of AI Talent

The need for deep reasoning AI and agentic expertise is becoming ever more crucial in various sectors, from tech to healthcare. As AI continues to integrate into business practices, companies like Hexaware will lead the charge in nurturing talent equipped with the capabilities to harness these advancements. By fostering this skillset, Hexaware is not just preparing its workforce for today’s demands but also for the challenges of tomorrow.

Preparing for a Transformative Future in Tech

The launch of the Agentic AI Academy signals a broader trend where technological fluency becomes essential for all job functions. Organizations that invest in AI training for their workforce aren’t just enhancing productivity; they’re playing a pivotal role in reshaping the job market and the nature of work itself.

In conclusion, Hexaware’s initiative showcases the proactive steps companies can take to embrace AI innovations. With AI agents becoming a staple in business strategies, preparing the workforce for this landscape is not only beneficial but essential for future growth.

Call to Action: Stay ahead in the technological revolution by exploring AI training opportunities, understanding agentic AI's implications, and equipping yourself for future job roles. Embrace change, leverage these insights, and empower your professional journey today!

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